BA Insight Ranks Among the Top 100 Companies that Matter in Knowledge Management

Company Recognized by KMWorld for Fifteen Consecutive Years

BOSTON, Mass. – March 11, 2021 – BA Insight is pleased to announce that it has been selected as one of KMWorld’s 100 Companies that Matter in Knowledge Management for 2021.  The company has been consistently recognized for the value it brings to organizations with its innovative search software.

“As internet search continues to evolve and provide better user experiences, organizations struggle to take advantage of technological advancements to make meaningful improvements to their search implementations,” said Massood Zarrabian, CEO of BA Insight.  “We are thrilled to be recognized for providing advanced search solutions that make digital interactions relevant, personalized, and actionable; significantly transforming customer experiences and improving workplace productivity.”

BA Insight’s connector-based software portfolio improves digital interactions for website visitors, customers, and employees.  It includes connectors to over 80 cloud and on-premise enterprise systems; SmartHub, which combines natural language query, personalization, Bots and recommendations to provide an internet-like experience; and AutoClassifier for integrated AI and rules-based tagging and text analytics.

“Flexibility, agility, and the ability to pivot are attributes that have become critical to forward-thinking companies—and that is particularly the case now. Successful organizations don’t want to merely survive; they want to dominate their market sectors. But to do that, they need the right tools and products,” said Tom Hogan, Group Publisher at KMWorld. “Amidst the dramatic changes taking place today, innovative organizations are seeking new approaches to improve their processes. The 2021 KMWorld 100 is a list of leading-edge knowledge management companies that are helping their customers to expand access to information, leverage new opportunities, and accelerate growth.”