BA Insight Invests in Strategic Development of Next-Generation Analytics Platform

Partners with NGAGE Intelligence to Bring Innovative New Products to the Legal Market.

Boston, MA – January 9, 2017 –BA Insight and NGAGE Intelligence announce a strategic and exclusive technology, sales and marketing partnership. Together they will develop and bring to market a new analytics platform enabling customers to gain unparalleled insight into user interaction across multiple systems.  This next generation analytics product will leverage technology from both companies as well as the latest in business intelligence from Microsoft including Power BI and Stream Analytics.

The first phase of the partnership will produce an all-new NGAGE platform that can run in the cloud or on-premises and will provide powerful new analytics for iManage, Thomson Reuters Elite, Microsoft Dynamics CRM, Salesforce.com and SharePoint (2013, 2016 and O365/SharePoint). This platform is already under development and expected to be available in Q2 2017. In addition, the new NGAGE for SharePoint offering will integrate with BA Insight’s Smart Analytics product to provide deep insight into search and content consumption.

The partnership is focused on providing law firms with unprecedented insight into how their key systems are being used.  Benefits from the new solution include:

• Driving User Adoption and Engagement.  The business value of any application is a function of how widely and consistently it is adopted by its target user population.  By connecting an application to the NGAGE platform you can intervene early and accurately where there are adoption problems, learn what works, and make continuous, measurable improvements.
• Increasing ROI and Productivity. Adoption is just the start; the real ROI in an application is in the improved individual and team productivity that flows from it being used well. NGAGE can give you all the insights you need to develop, target and track the effectiveness of training around best practice.
• Improving Governance, Risk Management and Compliance. The more critical an application, the more it brings reputational, legal and commercial risks. NGAGE can help you predict and manage those risks while enabling you to track, manage and improve users’ compliance with corporate standards.

“We are investing in developing the next generation of analytics with an outstanding partner at a pivotal time to provide our customers with a new level of insight and intelligence about their systems.  NGAGE has deep experience in analytics, unique technology, and a track record of innovation,” said Massood Zarrabian, CEO of BA Insight. “Together, we’re able to bring a ground-breaking solution to market very quickly, as well as leverage new Microsoft capabilities at a time that law firms and other organizations are starting to realize how valuable analytics tools can be for the systems and processes inside their firewalls.”

“BA Insight and NGAGE Intelligence have a lot in common – a shared vision around insight from cross-system analytics, a strong track record with law firms, and a Microsoft orientation.  We are incredibly excited about our potential together,” said Paul Henry, Chief Executive of NGAGE Intelligence. “BA Insight’s strong presence in the market gives us a way to reach many more customers, and their ground-breaking approach to search analytics is completely complementary to our technology.  Customers will also benefit from BA Insight’s broader product portfolio – they can identify required improvements with best-in-industry analytics and implement those improvements quickly with pre-packaged products.”

About BA Insight

BA Insight’s software addresses the Speed to Information challenge organizations face by quickly connecting SharePoint users to the knowledge they need – linking key enterprise systems with an easy-to-implement, use and upgrade software portfolio.  Our software enhances SharePoint out-of-the-box, increasing user adoption while decreasing user complaints. It replaces slow, high effort, and expensive customized approaches with easy to use, off-the-shelf software.

Our software portfolio includes connectors and federation to provide secure connectivity to a wide variety of systems; classification that increases findability using auto-tagging, metadata generation, and text analytics; and applications with search squarely at the interface of users and information.

Hundreds of organizations and millions of users benefit from BA Insight’s software on a daily basis to provide compelling intranets that people love to use including Australian Government Department of Defence, CA Technologies, Chevron, Deloitte, Ford Motor Company, Keurig Green Mountain, Pfizer, and Travers Smith.  BA Insight is a Microsoft Gold Certified Partner, a member of the Microsoft Enterprise Cloud Alliance, and an Elastic Partner.

BA Insight and LexisNexis Partner to Optimize Research Capabilities for Law Firms

Lexis Search Advantage Combined with BA Insight’s Software Portfolio Provides Legal Professionals with Enhanced Search, Validation and Insights capabilities through Microsoft SharePoint

Boston, MA – June 6, 2016 –BA Insight and LexisNexis Legal & Professional today announced a strategic alliance that integrates Lexis Search Advantage natively into law firms’ Microsoft SharePoint environments using the BA Insight Software Portfolio to optimize legal research, drafting and review processes. By layering Lexis Search Advantage capabilities on top of their BA Insight knowledge management systems, law firms open up access to the full capabilities and content of LexisNexis research solutions – reaping significant efficiency and quality benefits.

Lexis Search Advantage enriches and simplifies the legal research workflow by enabling legal professionals to search and vet their firm’s internal documents easier, and then validate and extend their research to the extensive portfolio of LexisNexis legal research tools and resources such as Lexis Advance, Shepard’s Citation Service, LexisNexis Litigation Profile Suite, as well as the open Web.

The new offering integrates Lexis Search Advantage content enrichment and services with BA Insight’s products such as Visual Refiners, Smart Previews, Expertise Locator, Matter Comparison and User-Generated InfoSites.

“Our partnership with BA Insight empowers law firms to maximize the benefits of their SharePoint environments to deliver a higher quality research experience to their users through the value-added services from Lexis Search Advantage,” said Jeff Pfeifer, Vice President, Product Management at LexisNexis. “The deep integration with Lexis Advance puts trusted legal resources and validation tools at users’ fingertips, providing greater search precision, direct access to deeper insights and real-time tools to validate the findings—all just one click away.”

Attorneys and legal professionals can work directly within SharePoint and enjoy seamless, powerful access to the resources they need, when they need them, in a way that is a natural fit for their everyday workflow, such as:

• Locate relevant background information on legal entities and citations in your documents and emails via links that are added in real-time.
• Quickly confirm that citations on legal documents are still good law. This is done by associating citation analysis from the LexisNexis Shepard’s Citations Service directly to citations contained within documents returned by BA Insight.
• Conduct more effective research by adding metadata via the LexisNexis categorization service and surfacing it with BA Insight’s Visual Refiners, enjoying quicker and more intuitive exploration across a broader range of criteria.

“Through this partnership, the capabilities of Lexis Search Advantage are made available to all SharePoint customers, streamlining the research process for legal professionals and reducing the time spent searching for relevant content,” said Massood Zarrabian, CEO of BA Insight.  “When combined with the BA Insight Software Portfolio, users benefit from a range of capabilities that provide an intuitive search experience to quickly surface relevant information and resolve client issues more efficiently.”

Additionally, Lexis Search Advantage users can further boost their productivity by leveraging the service’s integration with Lexis for Microsoft Office, an industry-leading workflow tool that brings the documents, insights and value-add from Lexis Search Advantage directly into the user’s Microsoft Word or Outlook documents.

LexisNexis Legal & Professional is a leading global provider of content and technology solutions that enable professionals in legal, corporate, tax, government, academic and non-profit organizations to make informed decisions and achieve better business outcomes. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services. Today, LexisNexis Legal & Professional harnesses leading-edge technology and world-class content to help professionals work in faster, easier and more effective ways. Through close collaboration with its customers, the company ensures organizations can leverage its solutions to reduce risk, improve productivity, increase profitability and grow their business. LexisNexis Legal & Professional, which serves customers in more than 175 countries with 10,000 employees worldwide, is part of RELX Group plc, a world-leading provider of information and analytics for professional and business customers across industries.

LexisNexis Media Contact:

Christine Alberti
Sr. Director, Communications
LexisNexis Legal & Professional
christine.alberti@lexisnexis.com
212.448.2118

BA Insight and Recommind Announce Strategic Partnership

Combines Recommind’s Decisiv Search with BA Insight’s software portfolio, delivering superior search through SharePoint

Boston, MA – January 26, 2016 – BA Insight, a leading provider of connectivity, metadata classification and user interaction software for SharePoint, and Recommind, a leading provider of Enterprise Search, eDiscovery and Contract Analysis software, today announced a strategic alliance to integrate Decisiv Search natively into SharePoint using the BA Insight software portfolio. BA Insight products will be able to leverage the full power of Decisiv Search for analytics, smart previews and in applications such as expertise location and user-generated infosites.

Organizations that use Decisiv software can now deploy SharePoint portals and intranets using the full range of BA Insight’s software portfolio, significantly improving the way organizations find and work with content inside and outside of SharePoint. Organizations that use SharePoint can now integrate Decisiv Search as an alternative to the native SharePoint search, or use both in combination.

“This alliance brings Recommind’s world class search capability to all SharePoint customers, and combined with the power of the BA Insight software portfolio it seamlessly provides a range of capabilities that extend far beyond SharePoint out of the box to help users quickly find the information they need,” said Massood Zarrabian, CEO of BA Insight. “BA Insight’s close Microsoft relationship, combined with this strategic alliance with Recommind, protects customers’ investments as SharePoint and Office 365 evolve.”

Decisiv Search provides powerful concept-based search technology to connect relevant information in document management, records management, portal and e-mail systems and a myriad other applications and databases with the users that need it.

“Our collaboration with BA Insight provides a best of breed integration of the award winning Decisiv Search into SharePoint. This allows customers to easily and securely access information stored in multiple data sources from within their SharePoint environment, enabling them to quickly find the precise documents and experts they need to do their jobs,” said Jerome Levadoux, SVP Product Management and Marketing at Recommind.

About Recommind

Recommind’s enterprise search software dramatically improves access to a wide variety of information across large, distributed enterprises. Recommind’s advanced analytics help legal teams identify the facts that matter for eDiscovery, investigations, contract analysis, and knowledge management. Our clients include AstraZeneca, BMW, Cisco, Clifford Chance, Marathon Oil, Morgan Lewis, the U.S. Securities and Exchange Commission (SEC), Swiss Re, the U.S. Department of Energy (DOE), White & Case, and WilmerHale. Recommind is headquartered in San Francisco and has offices in New York, Boston, London, and Bonn. For more information go to www.recommind.com.

BA Insight Awarded Most Innovative Cloud/Hybrid Solution at European SharePoint Conference

17 November 2015 by Peter O Neill

The European SharePoint Community Awards are an integral part of the European SharePoint Conference and Community and were held this year in the magical Stockholm City Hall – home of the Nobel Peace Prize. Our sincere thanks to everyone who took part in this years awards, to all those who submitted entries and especially to our community for casting their votes and selecting the winners.

We are delighted to announce the following companies have been voted as the winners in their respective categories by European SharePoint Community Members in 2015:

1. Best Office 365 Add In – FlowForma –Established in 2012, FlowForma supports organisations in adhering to consistent business process management, improved organisational efficiency and productivity through innovative technology. Headquartered in Dublin with offices in London and Lithuania, FlowForma is a subsidiary of Irish IT solutions provider, Ergo.

BA Insight’s User-Generated InfoSites Named KMWorld Trend-Setting Product for 2015

SharePoint application chosen from over 1,000 candidates – organizes content by what it is, not where it is

BA Insight Brings External Content Into O365

Adds 50+ connectors, content enrichment to Online Search, Delve, and DLP

BA Insight and Content Analyst Partner to Accelerate Insight into High Value Enterprise Content

Partnership Enables Rapid Insight into Disparate, Unstructured Internal Content

Boston, MA and Reston, VA – May 20, 2015 – BA Insight, provider of software that accelerates and future-proofs the creation of SharePoint portals, and Content Analyst Company, developer of market-leading machine learning text analytics software, today announced a strategic partnership that provides the ability to safely access large internal collections of high value, unstructured content for unprecedented insight and discovery within several key vertical industries. Content Analyst’s Cerebrant™ SaaS-based discovery platform, combined with BA Insight’s Content Connectivity software, enables users in health information, energy, financial, and other key verticals to securely connect to the vast repositories of unstructured content that resides in enterprise portals, databases, mailbox and archiving systems, CRM applications, content and collaboration platforms, and more.

Under the terms of the partnership, the companies will collaborate to implement the combined Cerebrant and Content Connectivity solution with organizations looking to securely gain rapid insight across internal content repositories. Interested organizations may contact either BA Insight or Content Analyst for additional details.

“The collaboration between BA Insight and Content Analyst provides global enterprises in key verticals with valuable insight into the unstructured content that exists across their information silos,” said Massood Zarrabian, CEO of BA Insight. “We offer more than 50 pre-built connectors to different content systems including FileNet, Documentum, Salesforce.com, Box, Jive, eVault, and Microsoft® Exchange®. This eliminates the need for enterprises to build and maintain indexing connectors on their own, which is challenging and costly.  When combined with Cerebrant from Content Analyst, organizations benefit from more immediate insights into their large amounts of unstructured content.”

“This partnership will allow our customers to leverage BA Insight’s proven Content Connectivity solution and technical expertise to safely and securely add their internal content into the Cerebrant platform. The ability to analyze high-value, internal content along with the industry specific premium content included with Cerebrant will help subject matter experts to effectively find the relevant information required to make fully-informed business decisions and drive competitive advantages,” said Kurt Michel, President and CEO of Content Analyst.  “Organizations today are increasingly challenged by the growing volume of content that exists across the disparate systems within their organizations. The combined offering breaks down the barriers between these disparate systems and allows organizations to apply the power of Cerebrant’s advanced analytics capabilities to derive insights from internal and external unstructured content.”

About BA Insight

Ace Hardware Selects BA Insight to Power Next-Generation Search Solution

BA Insight’s Knowledge Integration Platform to Transform Information Access for More Than 4,700 Ace Hardware Stores

BOSTON, Mass. – March 10, 2015– BA Insight announced that Ace Hardware selected its Knowledge Integration Platform to power its next-generation ACENET, a search-driven intranet portal serving independent retailers and employees nationwide. Unified product and content search improves store efficiency, maximizes upsell opportunities and improves customer satisfaction.

The new ACENET, already running in over 3,000 stores, uses the BA Insight Knowledge Integration Platform along with SharePoint 2013 to drive more precise, accurate, and complete search results. Ace Hardware store owners and staff can use a single interface to quickly access product information, real-time inventory, pricing data, and corporate information. The solution surfaces targeted content based on the user’s geographic location, specific store attributes, and unique search preferences.  ACENET is being deployed across the company’s 4,700 independently-owned stores.

“Access to relevant product and inventory information is the lifeline for Ace retailers, and our search has to be the best out there,” stated Scott Heyer, Ace Hardware’s Manager – Store Systems. “BA Insight was a unique choice because of its comprehensive product capabilities and deep expertise with SharePoint and search. ACENET takes advantage of the new Web Content Management (WCM) and search capabilities in SharePoint 2013, brought to life by BA Insight. The new platform has a friendly user interface, great navigation, and an easy-to-use product comparison and shopping cart, allowing us to extend new cross-selling opportunities to Ace retailers.”

“Retail organizations such as Ace Hardware rely on quick and easy access to actionable information to drive sales and customer satisfaction. Ace Hardware’s new search-driven application will help its franchises be more efficient, serve their customers better, and increase revenue,” said Massood Zarrabian, Chief Executive Officer of BA Insight. “We are thrilled that Ace Hardware chose our platform and expertise to rapidly create their next-generation ACENET.”

About Ace Hardware
For 90 years, Ace Hardware has been known as the place with the helpful hardware folks in thousands of neighborhoods across America, providing customers with a more personal kind of helpful. In 2013, Ace ranked “Highest in Customer Satisfaction with Home Improvement Retail Stores, Seven Years in a Row” according to J.D. Power. With more than 4,700 hardware stores locally owned and operated across the globe, Ace is the largest hardware cooperative in the industry. Headquartered in Oak Brook, Ill., Ace and its subsidiaries currently operate 14 distribution centers in the U.S. and also have distribution capabilities in Shanghai, China; Panama City, Panama; and Dubai, United Arab Emirates. Its retailers’ stores are located in all 50 states, the District of Columbia and approximately 60 countries. For more information on Ace, visit www.acehardware.com.

About BA Insight

BA Insight provides connectivity, classification, and application software that accelerates and future-proofs the implementation of on-premise and cloud-based SharePoint portals, transforming how users find information across the organization.  Our technology enables search engine independence and reduces implementation cost, time, and risk.  Customers leverage our User Experience Engine to help with the creation of knowledge centers along with preview, refinement, and reuse of search results; our Content Classification Engine to increase findability using auto-tagging, metadata generation, and text analytics; and our Content Connectivity Engine to provide secure connectivity to a wide variety of content systems, enabling unified views of all information assets.

We serve organizations of all sizes around the globe including the Australian Government Department of Defence, CA Technologies, Chevron, Deloitte, Ford Motor Company, Green Mountain Coffee Roasters, Pfizer, and Travers Smith.

Visit www.BAinsight.com for more information and follow us at @BAinsight.

MEDIA CONTACT

Debbie Braunert,
Chief Marketing Officer
E-mail or call 339.933.4060

BA Insight Named in KMWorld’s 100 Companies that Matter in Knowledge Management

Company Recognized for Fifth Consecutive Year

BOSTON, Mass. – March 3, 2015– BA Insight is pleased to announce that it has been selected as one of KMWorld’s 100 Companies that Matter in Knowledge Management for 2015. This is the fifth consecutive year that the company has received this recognition from KMWorld.

BA Insight provides connectivity, classification, and application software that accelerates and future-proofs the implementation of on-premise and cloud-based SharePoint portals, transforming how users find information across the organization. Our technology enables search engine independence and reduces implementation cost, time, and risk.

Our Knowledge Integration Platform consists of three software engines that provide a comprehensive set of capabilities:

• User Experience Engine – provides applications and UI components to help with the creation of knowledge centers along with preview, refinement, and reuse of search results.
• Content Classification Engine – increases findability using auto-tagging, metadata generation, and text analytics.
• Content Connectivity Engine – provides secure connectivity to a wide variety of content systems, enabling unified views of all knowledge assets.

BA Insight’s Knowledge Integration products are fully flexible in how they can be configured and implemented. Deployments of all types are supported- from multi-component, enterprise-wide rollouts to departmental, component-based, phased approaches – and everything in between.

“We are delighted and proud to have received this recognition from KMWorld,” said Jeff Fried, Chief Technology Officer at BA Insight. “We provide a lower cost, lower risk alternative to SharePoint portal and intranet implementations that integrate on-premise, cloud-based, and hybrid environments to provide a unified view of all knowledge assets, independent of where the content resides. Organizations around the globe use our products to transform their intranet search experiences into internet-like search experiences.”

“The criteria for inclusion on the list vary, but each of those listed have things in common. Each has either helped to create a market, redefine it, enhance or extend it,” says Hugh McKellar, KMWorld Editor-in-Chief. “They all share a fundamental motivation to innovatively meet and anticipate the widely diverse needs of customers with robust solutions to meet evolving customer requirements challenges.”

About BA Insight

BA Insight provides connectivity, classification, and application software that accelerates and future-proofs the implementation of on-premise and cloud-based SharePoint portals, transforming how users find information across the organization.  Our technology enables search engine independence and reduces implementation cost, time, and risk.  Customers leverage our User Experience Engine to help with the creation of knowledge centers along with preview, refinement, and reuse of search results; our Content Classification Engine to increase findability using auto-tagging, metadata generation, and text analytics; and our Content Connectivity Engine to provide secure connectivity to a wide variety of content systems, enabling unified views of all information assets.

We serve organizations of all sizes around the globe including the Australian Government Department of Defence, CA Technologies, Chevron, Deloitte, Ford Motor Company, Green Mountain Coffee Roasters, Pfizer, and Travers Smith.

Visit www.BAinsight.com for more information and follow us at @BAinsight.

MEDIA CONTACT

Debbie Braunert,
Chief Marketing Officer
E-mail or call 339.933.4060

BA Insight Named a Visionary in 2014 Gartner Magic Quadrant for Enterprise Search

BOSTON, Mass. – July 21, 2014– BA Insight, provider of software that transforms SharePoint into a Powerful Unified Information Access Platform, has been positioned in the “Visionaries” quadrant of the July 16, 2014 Gartner “Magic Quadrant for Enterprise Search,” recognized as one of the most influential market analyses for organizations seeking to evaluate software. According to Gartner, “Visionaries address the keen desire of enterprises to pursue consumer-class search experiences with fresh capabilities and flexibility. They understand that chasing the ‘Google experience’ is not sufficient, but that providing search features that allow for better collaboration, application development, and innovative means of finding and working with content is particularly valuable.”

“We are thrilled to be placed in the ‘Visionaries’ quadrant of the July 16, 2014 Gartner Magic Quadrant for Enterprise Search. This is a testament to our technology innovations, which enable our customers to provide a consumer-class search experience. We also believe this is a reflection of the highly skilled team at BA Insight, which collectively has hundreds of years of experience implementing search-driven applications that enable a new approach to the unification of information that stops the pattern of enterprise search failures,” said Massood Zarrabian, CEO of BA Insight.

BA Insight’s Knowledge Integration Platform enables organizations to rapidly deploy powerful, search-driven applications at a fraction of the cost, time, and risk of alternatives. It consists of three software engines that provide a comprehensive set of capabilities:

User Experience Engine – drives remarkable user experiences for finding and exploring knowledge or experts via an extensible engine and a library of powerful components
Content Classification Engine – increases findability using auto-tagging, metadata generation, and text analytics
Content Connectivity Engine – provides secure connectivity to a wide variety of content systems, enabling unified views of all knowledge assets

The platform is fully flexible and can be implemented as a comprehensive solution, particularly suitable for organizations at the beginning of a unified information access project, or its individual components can be leveraged to augment existing technology.
About the Gartner Magic Quadrant

The Gartner Magic Quadrant is recognized as one of the most influential market analyses for organizations seeking to evaluate software. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
About BA Insight

BA Insight provides software that enables organizations to rapidly implement powerful search-driven applications at a fraction of the cost, time, and risk of other alternatives. With our Knowledge Integration Platform, our customers deliver a remarkable user experience, classification, and connectivity to a wide variety of systems. It can function as a comprehensive solution or be implemented in a phased approach to meet growing organizational needs.

We serve visionary organizations such as ADP, Australia Department of Defence, Bayer, Chevron, ConocoPhillips, Deloitte, Ford Motor Company, Green Mountain Coffee, Pfizer, Rio Tinto, The Procter & Gamble Company, U.S. Army, and the U.S. Department of Veterans Affairs.

Visit www.BAinsight.com for more information.
MEDIA CONTACT

Debbie Braunert,
Chief Marketing Officer
E-mail
or call 339.933.4060