Retail Technology Firm Natural Insight Teams with Snack Box USA to Debut Groundbreaking Workforce Management Solution

Quick Serve Restaurant with locations in Walmart, deploys system
that leverages Secure iPads, Square and cloud based workforce management

NEW YORK, NY, January 14, 2013 — Natural Insight®, a private retail technology company engaged in workforce management, announced today at the National Retail Federation’s 102nd Annual Convention and Expo that in conjunction with QSR customer Snack Box™, it has introduced a groundbreaking workforce management system for remotely managing staff, in-store procedures and daily activities.

The system is notable in that it leverages and integrates new and low-cost technologies, to include secure in-store iPads®; Square™ for cash management and credit card processing; remote device configuration and control; and staff scheduling, timekeeping and task management. In-store “out-of-the-box” deployment can take less than 30 minutes.

Stefan Midford, CEO of Natural Insight stated that “this was the perfect match of a retail industry segment (QSR) seeking improved methods for deploying new technologies into stores, and our firm, that prides itself in offering customers significantly reduced capital investment and shorter lead times than ever seen before.”

Snack Box has opened the first of many planned locations inside Wal-Mart stores and selected Natural Insight as its preferred workforce management solution. This allows centralized oversight of in-store retail execution activity, improved accuracy, accountability and deeper understanding of real-time activity. The new system provides an easily accessed, touch screen communication link to workers that aids in speeding numerous in-store work processes.

Snack Box CEO David Hoodis, an industry veteran, stated that “our ability to deploy quickly and effectively was enabled by working with a single provider of integrated services. Natural Insight brought us not only meaningful innovation in a compressed timeline, but teamed us with an exceptional and professional staff.”

With planned locations in Walmart stores nationwide, a simple unified platform that allowed a consistent level of high quality service across all restaurants was important. All stores receive identical systems, identical training and identical look and feel ensuring that the experience in each store is the same.

In addition to its fully managed and hosted solution, Natural Insight reduces the burden on IT by providing all staging, configuration, and on-going monitoring of the iPads. Delivering on its promise of out-of-the-box task management, Natural Insight can setup the iPads and ship them to stores fully equipped with secured mounts, instructions, and everything the store manager needs to get up-and-running in minutes.

Natural Insight customers benefit from a centralized database across all stores and an ability to drill down to specific activity status that includes verification of work completed as well as outstanding tasks remaining. In addition, retailers are now equipped to provide guidance and work tasks for the day. With careful attention to the user experience and testing of usability Snack Box is able to quickly grow without the need for extensive training or support.

About Snack Box

Snack Box, with planned locations within many Walmart stores, is a quick service restaurant (QSR) that was built from the ground up with 100% focus on putting the customer first. The company operates with a staff of “snackologists” that put an emphasis on quality, service, efficiency and flexibility. Headquartered in Bentonville, Arkansas, Snack Box LLC has teamed with some of the best designers in the industry to identify superior and efficient technologies for food preparation and delivery, allowing for freshness all day. Store managers grow to own equity in the company. Visit www.snackboxusa.com.

About Natural Insight

Natural Insight is a private retail technology company with a distinguishing feature – outstanding user loyalty to the product. The company’s innovative, cloud-based platform significantly improves sales, reduces overhead and provides real-time workforce activity feedback that motivates high performance. Through an integrated suite of solutions focused on scheduling, task management, data reporting and timekeeping, large numbers of workers are empowered to complete assignments with significantly less effort. Providing services across a broad cross-section of the retail industry, Natural Insight is used by major retailers and servicing companies to improve execution and manage in-store merchandising, assisted sales, magazine and book distribution, product demos, and store audits. Visit www.naturalinsight.com.

iPad is a registered trademark of Apple, Inc.
Walmart is a registered trademark of Walmart Stores Inc.
Square is a trademark of Square, Inc.
Snack Box is trademark of Snack Box USA.

Media Contacts:
Stefan Midford, President & CEO
Natural Insight
smidford@naturalinsight.com
800-961-5203

David Hoodis, CEO
Snack Box
David.Hoodis@snackboxusa.com
479-464-4663

Data Reveals User Engagement As Today’s Most Powerful Force in Company Growth

Survey by Retail Workforce Management Firm Natural Insight Demonstrates New Critical Success Factor

STERLING, Va. — September 11, 2012 –(BUSINESS WIRE)– Natural Insight, a private retail technology company engaged in workforce management, today announced significant findings in the correlation of user engagement and customer loyalty to company success and growth. In its recent survey, over 84% of users maintain that a workforce management solution cannot be effective without employee support — a compelling statistic that reflects the growing influence of software users on purchase decisions in an increasingly social media world.

Concurrent with the rise in social media and the wide sharing of experience that it allows, corporate enterprises can no longer purchase and implement software technologies in isolation from the users of that technology. When users themselves embrace the technology, superior levels of efficiency and productivity are the result. In this regard, user influence now appears to have reached a tipping point as a critical success factor in corporate purchase decisions.

In a direct correlation to business results, Stefan Midford, President and CEO of Natural Insight stated that “a high level of user engagement is clearly driving our own corporate success: 93% of our users proclaim their support of our product in daily work processes while our most recent quarterly corporate results delivered record revenue growth of 56 % over the prior year. By improving user engagement, we have achieved an extremely high level of user loyalty, and it has become a major differentiator in our marketplace.”

Supporting the powerful impact of employee engagement, Gallup states that organizations with engaged employees show a 3.9x greater EPS compared to low engagement organizations in the same industry. Additionally, KPMG studies show that engaged employees are 87% less likely to leave the organization than those disengaged.

Technology engagement and support from users is no accident. Best practice software development now deliberately embeds features that grab attention, provides real-time feedback on actions and rewards users for high performance and the achievement of milestones. One discipline that has shown rapid growth in software development is the concept of gamification that taps into behavioral patterns users are already familiar with, such as visually appealing interfaces, self learning, graphic success measurement and social interaction.

Effective user engagement has appeal across borders. Natural Insight continues to grow internationally with the addition of new customers in Canada and the Caribbean, sales partner CACI in the UK and the recent addition of German to the list of supported languages. All new customers cite positive user experience as a deciding factor.

The Natural Insight study on user engagement produced significant responses from a statistically valid sample of well over 1,900 users.

About Natural Insight

Natural Insight is a private retail technology company with a distinguishing feature – outstanding user loyalty to the product. The company’s innovative, cloud-based platform significantly improves sales, reduces overhead and provides real-time workforce activity feedback that motivates high performance. Through an integrated suite of solutions focused on scheduling, task management, data reporting and timekeeping, large numbers of workers are empowered to complete assignments with significantly less effort. Providing services across a broad cross-section of the retail industry, Natural Insight is used by major retailers and servicing companies to improve execution and manage in-store merchandising, assisted sales, magazine and book distribution, product demos, and store audits.

www.naturalinsight.com

Photos/Multimedia Gallery Available: http://www.businesswire.com/cgi-bin/mmg.cgi?eid=50399699&lang=en

Contacts

Natural Insight
Stefan Midford, 800-961-5203
smidford@naturalinsight.com

Natural Insight Adds Former Wal-Mart and Modell’s Exec to Advisory Board

Retail Innovation Expert David Hoodis Accepts Advisory Role; Timing Coincides with Acceleration of Workforce Management Firm in Retail Markets

STERLING, Va.–(BUSINESS WIRE)– Natural Insight, a private retail technology company engaged in workforce management, today announced the addition of David Hoodis to its corporate advisory board. A former Wal-Mart and Modell’s Sporting Goods executive, Hoodis is a recognized expert in retail innovation and workforce efficiency. The addition to Natural Insight’s advisory board comes at a time of rapid company expansion in retail markets.

In making the announcement, Stefan Midford, President and CEO of Natural Insight stated that “We feel privileged to have access to David’s respected experience in workforce innovation. His success with numerous leading retailers brings us an added perspective that enables us to stay even further ahead of market need.”

Hoodis remarked that “I have always enjoyed working with companies and products that provide best-in-class solutions. Natural Insight is truly one of those companies with workforce tools second to none in the industry and in providing real value to retailers.”

David Hoodis has served in the number two position at Modell’s Sporting Goods as Executive Vice President. Modell’s is one of the largest sporting goods retailers in the U.S., boasting 151 stores in 10 states and Washington, DC and with over 4,000 associates employed. He also draws upon eight years of experience with Wal-Mart Stores, where as a corporate officer he spanned many roles, to include US store operations where he had responsibility for all day-to-day initiatives, strategic planning and direction, field communication and customer service.

Hoodis joins current advisory board members John Henderson, Rich Moore and John Estrada, all experienced thought leaders in the growth of business technology firms.

About Natural Insight

Natural Insight is a private retail technology company with a distinguishing feature – outstanding user loyalty to the product. The company’s innovative, cloud-based platform significantly improves sales, reduces overhead and provides real-time workforce activity feedback that motivates high performance. Through an integrated suite of solutions focused on scheduling, task management, data reporting and timekeeping, large numbers of workers are empowered to complete assignments with significantly less effort. Providing services across a broad cross-section of the retail industry, Natural Insight is used by major retailers and servicing companies to improve execution and manage in-store merchandising, assisted sales, magazine and book distribution, product demos, and store audits.

Retail Economic Activity Rises Sharply As Indicated By Natural Insight Data on Workforce Management

Introduction of Free Mobile Capability to Customers Expected to Drive Record Growth Throughout 2012

STERLING, VA, April 10, 2012Natural Insight, a private retail technology company engaged in workforce management, today announced an update on corporate performance that reflects record results in a variety of operational areas.  Natural Insight retail data is often viewed as a bellwether for retail economic activity. All results are through the most recent quarter ended March 31, 2012.

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Natural Insight Delivers Retailers Rapid Task Management and Store Communication via the Cisco Cius Business Tablet

Natural Insight Provides Decision-Makers Immediate Understanding of Outstanding Tasks, Even Photo Validation of Work Completion

STERLING, VA, January 16, 2012 – Natural Insight, a retail technology company driving best practices for retail execution, today announced that it is launching its task management and store communications solution on the Cisco Cius™, an innovative business tablet that delivers one of the most portable and powerful collaboration experiences for a device of its kind. Natural Insight is featured in the Business section of the Cisco AppHQ™, an application ecosystem built specifically for the Cisco Cius that provides new ways to create, manage and rapidly deploy mobile business applications in the enterprise. read more

Field Workforce Management: US-UK Distribution Agreement Announced By Natural Insight and CACI Ltd.

Leading Workforce Management Solutions Offered in Mutual Markets; Optimisation Technology Provides Retail and Service Organizations with Unparalleled Verification, Accountability and Accuracy

STERLING, VA, and LONDON, January 11, 2012 – Two leading workforce management firms, Natural Insight and CACI Ltd., today announced an agreement to mutually distribute solutions already providing significant cost efficiencies in their respective markets. The Natural Insight platform and CACI’s InSite FieldForce and CallSmart products have become recognized as productivity leaders with respected brands and high-volume retail and service organizations. The complementary distribution agreement allows even greater, expanded capabilities for customers. read more

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