BA Insight Announces Knowledge Integration Platform 2014 for Rapid Implementation of Search-Driven Applications

Software transforms the way organizations find and access informationBOSTON, Mass. – February 14, 2014 – BA Insight, provider of software and services that significantly improve the implementation of search-driven applications, announces the
BA Insight Knowledge Integration Platform, which enables organizations to rapidly deploy powerful, search-driven applications at a fraction of the cost, time, and risk of other alternatives. With this platform, SharePoint/FAST customers can improve the implementation of search-driven applications, delivering a remarkable user experience, classification, and connectivity to a wide variety of content sources.“Almost every enterprise has some kind of enterprise search (maybe several projects), and almost no one is fully happy with it,” wrote Whit Andrews, VP, Distinguished Analyst and Hanns Koehler-Kruener, Research Director at Gartner in the May 2013 report Four Ways to Rescue Search, Maybe Even Without Spending Additional Money. They go on to write, “Search managers should know more about how to redesign what it’s meant to do, how it does it, and how it looks when it’s done as this might be a search project’s salvation.”

The BAI Knowledge Integration Platform turns enterprise search engines into knowledge engines by transforming the way information is found to get the right information to the right people at the right time. It has the flexibility to function as a comprehensive solution or be implemented in a phased approach to meet growing organizational needs. The platform consists of three robust engines:

  • User Experience Engine – drives remarkable user experiences for finding and exploring knowledge or experts via an extensible engine and a library of powerful components
  • Content Intelligence Engine – increases findability using automated classification, metadata generation, and text analytics
  • Content Connectivity Engine – provides secure connectivity to a wide variety of content systems, enabling unified views of all knowledge assets

Numerous Global 5000 enterprises have deployed the BA Insight Knowledge Integration Platform to transform the way they find and access information, helping them increase innovation, improve productivity, grow revenue, and reduce costs. Apache Corporation, an oil and gas exploration and production company with operations in the United States, Canada, Egypt, the United Kingdom North Sea, Australia, and Argentina has used the platform to improve the search experience for its users.

“We have adopted BA Insight as part of our architecture for delivering information,” commented Travis Osborne, Director, Information Management at Apache. “The combination of Apache’s existing technology with BA Insight’s connectivity and user interface components is helping our IT organization quickly deliver efficient, powerful tools that match the way the business would like to see their work performed. The solution is blending our ‘structured’ transactional systems with our ‘unstructured’ content in a single experience. This technology is changing the way our business looks at search.”

The BAI Knowledge Integration Platform has the breadth and depth of capabilities needed to provide enterprises with a quick time to value while leveraging their existing infrastructure. It enables IT agility and unifies the presentation of information to provide a single, integrated view of knowledge assets.

“We are thrilled to see our customers become successful with search using our Knowledge Integration Platform,” said Jeff Fried, Chief Technology Officer at BA Insight. “As a result of our research, along with our experience with hundreds of search projects that have facilitated best practice implementations, we have developed the first comprehensive platform that uses the search core that organizations already own. Those using SharePoint/FAST in particular can leverage their existing infrastructure and skills, radically reducing their risk and time to value.”

Learn more about BA Insight and the Knowledge Integration Platform at the SharePoint Conference 2014, March 3-6, 2014 in Las Vegas. BA Insight is a Silver Sponsor of this event and will be located in Booth #1829.

About BA InsightBA Insight provides software that enables organizations to rapidly implement powerful search-driven applications at a fraction of the cost, time, and risk of other alternatives. With our Knowledge Integration Platform, our customers deliver a remarkable user experience, classification, and connectivity to a wide variety of systems. It can function as a comprehensive solution or be implemented in a phased approach to meet growing organizational needs. We serve visionary organizations such as Accenture, Australia Department of Defence, Bayer, Exxon Mobil, Ford Motor Company, Franklin Templeton, Green Mountain Coffee, Harvard University, Pfizer, Rio Tinto, The Procter & Gamble Company, U.S. Army, and the U.S. Department of Veterans Affairs. Visit for more information.

Natural Insight 2.0 Extends Value of Labor Forecasting for Retailers

Store Managers Benefit from Built-in Schedule Compliance and Task Management

New York, NY STERLING, VA, January 14, 2013 — Natural Insight, a leading provider of cloud based workforce management solutions for the retail industry, unveiled today at the 103rd National Retail Federation Conference a major upgrade to its workforce management cloud.  The newest version of Natural Insight includes an out-of-the-box API for integrating planned labor into a simple scheduling interface so store managers can easily create schedules that are aligned with the defined labor plan.  Specifically, as store managers schedule shifts in Natural Insight, they are presented with real-time compliance alerts enabled through the API.

“In an effort to accurately forecast in store labor needs, retailers have invested significant time and money on planning software with vendors such as Kronos, Workplace and Workbrain,” said Stefan Midford, CEO of Natural Insight.  “The newest version of Natural Insight compliments and extends the value of these labor forecasting solutions by giving store managers not just a simple way to schedule workers, but also a built-in way to monitor compliance with plan, and simultaneously assign and track store level tasks.”

“The primary benefit of this new API is that retailers will get more value from their labor forecast because store managers will be more aligned with the plan,” said Scott Knaul, CEO of SMK Workforce Solutions.   “The secondary, but still significant benefit of this API is that store managers can easily layer tasks on top of the schedule so little things are sure to get done, which ultimately makes a big difference in terms of store profitability and helps to inform future labor forecasts.”

The importance of retail task management is well documented in research published in the Harvard Business Review stating that completion of non-selling tasks improves store profitability by as much as 7%.  The finding emphasizes why Natural Insight 2.0 is a perfect fit for innovative retailers seeking workforce management solutions that incorporate labor forecasting, shift scheduling and task management as part of single integrated process.

About Natural Insight:  For specialty retailers with constrained IT budgets, Natural Insight is the world’s best cloud for workforce management and in-store execution.  Visit us at booth #3475 to see why 40,000 professionals in 70,000 stores count on us for integrated scheduling, task management, and store communications.


Media Contacts:

Laura Baumgartner, Asylum PR